Meet the ProShop Team

Our Proshop management brings years of expertise and a shared vision to deliver quality coaching and exceptional experiences for all players.

Iden Jenner

Manager

About
Hi, I’m Iden! I’ve been dedicated to Tennis Gear for a solid ten years now! I kicked off my journey as the Head Coach at the Roy Emerson Tennis Centre, where I spent eight years nurturing development squads and coaching in the hotshots program. In 2023, I transitioned to Shaw Park, taking on the role of Operations Manager. You’ll find me hard at work from Monday to Friday, and I’m always present during our exciting weekend events and school holiday activities. Can’t wait to connect with you all at the club that holds a special place in my heart!

Sharon Ogden

Online Team Manager

About

Sharon joined the TennisGear team in 2019 as a casual before advancing to Shaw Park’s Centre Manager role. Transitioning to e-commerce in 2021, she now serves as the Fulfillment/Customer Service Manager for both TennisGear and Pickleball Online business sectors.

Sharon began playing tennis at the age of 8 and currently participates regularly in senior circuit tournaments. Additionally, she has competed in competitive indoor volleyball, gaining valuable experience in various local and interstate sporting events. Nowadays you’ll also find Sharon watching her son partake in Hot Shots tennis lessons and developing a similar passion for the sport.

With her invaluable knowledge and dedication, Sharon’s contributions are instrumental in establishing TennisGear as the premier destination for all things tennis.

Benita Smith

Online Team Leader

About
Born in Townsville I played all my junior tennis in FNQ, only travelling to Brissie to play the big tournaments at Milton tennis centre (and bowling alley). After graduating high school I played college tennis in Rome, Georgia USA for 4 years. I graduated in 2001 with a bachelor of business administration and stayed an extra year to travel around the states. Following this I had a career change to the casino industry. Based in Sweden, I dealt and travelled the world for 8 years. Then it was time to get back into tennis. In 2011 I was employed at Everton tennis centre and have had many roles at TennisGear over the last 10 years. After nearly 2 years maternity leave I am currently enjoying my new role, part time in the e-commerce sector of the business.

Todd Markham

Pro Shop/Team Member

About
Todd joined the TennisGear team in late 2022 starting as a pro shop member across various centres. I began playing at the age of 6 and still play and follow the tennis circuit. With 5 years as a ballkid at the Aus open, brisbane international, fed cup and davis cup, I have learned a few things about catering to the specific needs of the world’s top players and hope that I can translate my ballkid experience into delivering excellent customer service to the specific needs of the individual customer. I am very enthusiastic to start and get involved with TennisGear and its community and believe in encouraging a tennis community where people feel confident and welcomed to explore the amazing choices that TennisGear have to offer.

Michael Morton

Pro Shop Team

About
Hey there! I’m Michael, and I’ve been part of the Shaw Park team and the tennis scene for 7 years now! When it comes to tennis gear, my motto is simple: adapt, improvise, and overcome. It’s not just a saying for me; it’s how I live. I know our in-store products inside and out, so if you ever need advice or just want to chat, swing by and say hello!

I’m currently studying a Master of Information Technology and being at TennisGear is an excellent university job. You’ll catch me on court most weeknights playing superleague or training, or in the Proshop at Shaw Park Tuesday and Thursday nights.

Mark Spadaccini

Pro Shop Team

About
Hey everyone, my name’s Mark. I’ve played tennis since the age of 6 and have loved the sport ever since. I’m passionate about equipment and strings and love talking about racquets and strings both past and present. If you’re ever looking for advice on anything tennis equipment related, I’m your guy. Just be warned, I’ll talk for hours if you let me!

I’m currently studying a Master of Information Technology and being at TennisGear is an excellent university job. You’ll catch me on court most weeknights playing superleague or training, or in the Proshop at Shaw Park Tuesday and Thursday nights.

Declan Pearce

Project Manager

About
Pro Shop Approach: At the Pro Shop, our philosophy revolves around fostering a dynamic and supportive learning environment. We prioritize the mastery of fundamental techniques and the cultivation of a genuine love for the game. Our focus on individualized attention allows us to tailor our approach to suit the unique strengths and areas for improvement of each athlete. We are deeply passionate about instilling values of discipline, resilience, and hard work in our players. Striking a balance between encouragement and constructive feedback, our aim is to empower athletes not just as players but as individuals who approach challenges with a positive mindset.

Background: With 25 years of involvement in tennis, our journey began as junior players before evolving into coaching. Our affiliation with TennisGear started 18 years ago, where we’ve worked with players of all ages and abilities. Additionally, we’ve had the privilege of coaching and traveling internationally with two Top 50 ATP players.

Qualifications: At the Pro Shop, our qualifications include TCA Junior Development Coach, Tennis Australia Club Professional Coach, Tennis Australia Wheelchair Development Coach, along with certifications in Cert III & IV in Fitness and Cert IV in Sports Coaching. These credentials reflect our commitment to bringing a wealth of knowledge and expertise to the Pro Shop experience.

Damien Roberts

General Manager

About

With over 25 years in tennis, Damien combines professional playing experience with senior coaching leadership. A former ATP player ranked 270 in the world, he also worked as a National Coach with the Lawn Tennis Association. His time in high-performance and international environments has shaped his standards, discipline, and leadership style.

Damien leads the coaching and retail business with a strong focus on facility operations, programme delivery, commercial growth, and customer experience. He is passionate about creating a positive, well-organised environment where players of all ages and abilities can learn, compete, and enjoy tennis.

He enjoys building strong teams, creating clear player pathways, and delivering programmes that support both participation and performance. Developing a positive team culture and seeing the community connect through tennis is what drives him each day.

Above all, Damien is committed to growing the game locally and making TennisGear a welcoming place where everyone can enjoy tennis and be part of the community.

Mark Bloomfield

Director

About

Mark is the owner and operator of Tennis Gear, a tennis centre management team that operates Australia’s largest and most successful tennis centres – Playford City, Shaw Park, Morningside, Nudgee, Northshore Park, and the Roy Emerson Tennis Centres. All centre’s boast premier tennis pro-shops, offering the best customer service and the highest level of tennis equipment knowledge. Mark has recently served for four years as the President of Tennis Queensland and has also been President of Tennis Brisbane and is a qualified Tennis Australia Development Coach, Mark has proven results in growing the game of tennis and strong business acumen. Mark and his team have a passion for the future of success of tennis and delivering a first-class tennis centre management operation to the tennis community.